FAQS
You can make an application to rent via this website or by calling us on 1800 736 827.
When applying you will need some identification, the names and addresses of 4 referees, and your bank account and centrepay details
When customer's details change it's often an oversight to advise us of changes to phone numbers or addresses. Referees can often contact you on our behalf to remind you to let us know of any changes.
Generally a deposit is not required for all of our products. In certain circumstances (such as short term rental) a deposit may be required for some product.
If you move within the same area you can take the appliances with you but please advise us of your move. For larger items we are happy to relocate the items for you for free! If you move to another area you will need to contact us to discuss your options.
There is no set rental period for our products, however we advise our customers that the cheapest rental rate is based on a 12 month indicative calculation period.
Yes we will not deliver items unless you are home as you will need to sign for the goods
Nothing! As delivery is free and no deposit is required, there is nothing to pay on delivery.
Payments can be made via direct debit from your bank account, or directly debited from CentrePay.
Our business hours are 8:30am-5pm Monday to Friday so deliveries are made within these hours.
Delivery is free!!
If your product breaks down just give us a call. If the issue can’t be fixed over the phone or on the spot we will replace it with a similar item until it can be fixed.
At Rentasaur we have both new and pre-rental goods available for rent.
The short answer is yes! We can set up a rental plan to suit your needs.
The waiver fee covers loss or damage to the goods as a result of theft by burglary or fire. The waiver fee does not cover power failure, deliberate damage or where loss could have reasonably been prevented by you. The waiver is not insurance.
Rentasaur adheres to a strict privacy policy. Click here for details.
Yes you can. Please contact us 1800 736 827, as fees and charges may apply is some instances.
Yes at Rentasaur you can rent items for as short or long as you wish – just discuss your needs with one of our team members.
You can refer to our Complaints Resolution Guide here.